OUR SERVICES
Your Advocate for Calm Construction Dispute Resolutions.
If you’ve ever felt overwhelmed, frustrated or stressed out by the inability to resolve one or more construction-related disputes, we’re here to help.
Resolving Construction Disputes
Tailored Conflict Resolution
Precise Cost Analysis
Expert Witness Services
Bringing Calm to Conflict.
Construction disputes require a dedicated advocate, not just legal action. At Surpass Services, Inc., we aim to lower the temperature while supporting, promoting and defending our clients’ positions. If mediation alone isn’t sufficient, we also provide expert witness testimony, tailored to address the unique aspects of your case.
Your Solution. Your Way.
We are small, but mighty. Our small size allows us to provide personalized arbitration representation tailored to your unique circumstances. We’re mighty because we bring over 25 years of experience negotiating positive client outcomes. Here’s how we partner with you:
-
Complimentary Initial Consultation
We begin with a personalized, no-obligation conversation to understand your concerns and outline potential paths forward. -
Collaborative and Tailored Review
After signing a retainer, we gather your specific project details and documentation for a thorough, individualized analysis. -
Custom Expert Assessment
We aim to clarify complex financial issues and efficiently help you reach a fair resolution. We provide a clear, tailored resolution recommendation based on our deep industry experience and comprehensive cost analysis. -
Guided Negotiation, Tailored to Your Needs
We facilitate open, transparent analysis and open communication that reduces tensions and encourages collaboration. -
Litigation Support (If Needed) If the disputes escalates, we offer expert witness testimony to support your case clearly and effectively with detailed reports.
We’re Always in Your Corner.
We analyze change orders, construction defects, delays, cost overruns, faulty materials or quality of work, and more to provide a detailed cost analysis rooted in industry standards and local building codes. Our experience ensures insights that support and strengthen your case, ensuring your position is backed with precision and authority.
Clarity You Can Count On
When mediation alone isn’t enough, we provide expert witness testimony. As your advocate, we translate complex construction and financial details into clear, compelling evidence, even under intense cross-examination. Our detailed, personalized reports ensure your unique case is clearly presented, even under the most formidable cross-examination.
Success Stories
Real Challenges, Real Solutions.
Discover how we’ve helped clients navigate their disputes through customized, collaborative approaches. These success stories highlight the power of personalized service in achieving favorable, stress-free resolutions.
Huntington Beach Renovation:
Turning Construction Chaos into Success
A Huntington Beach homeowner’s vision to expand their single-family home took a turn when the contractor submitted questionable invoices, delivered subpar work, and proposed overpriced change orders. Unsure of how to move forward, the client/homeowner turned to Surpass Services, Inc. for expert guidance.
Challenges
Surpass Services identified several key issues:
-
Substandard Work: Parts of the addition failed to meet quality standards.
-
Overbilling: Invoices overstated the value of completed work.
-
Inflated Change Orders: Requests were unjustified and overpriced.
Resolution
Led by owner-operator Mike Sawyer, Surpass Services conducted a detailed evaluation and worked directly with the contractor to address these problems:
-
Analysis: We reviewed invoices, inspected work, and assessed change orders for fairness.
-
Negotiation: We met with the contractor to outline deficiencies and reach agreements.
-
The contractor agreed to replace defective work, adjust invoices to reflect actual progress, and reduce change orders to reasonable rates.
Outcome
With Surpass Services’ expertise, the homeowner regained control of the project. The completed addition met quality expectations, and the final costs accurately reflected the scope of the work.